Managing Challenges in the Workplace

Managing Challenges in the Workplace

This course is designed to help participants understand the nature of change at home and in the workplace and how to manage resulting conflict and stressful situations. They will learn to handle difficult people with appropriate behaviors, and to use positive coping mechanisms including humor.
8 Hours

Participants will learn how to:
• Understand the nature of change
• Take appropriate actions when dealing with personal and workplace changes
• Keep a positive attitude in the face of change and uncertainty
• Create win-win solutions to address personal and workplace conflicts
• Use appropriate coping mechanisms for stressful situations
• Use humor as a stress-buster