Writing Effective Business E-mail, Letters, and Memos

Writing Effective Business E-mail, Letters, and Memos

The word is a powerful instrument that can be used to persuade, argue, sell, provoke, and inspire. In this day of texting and e-mailing, many people no longer use solid business writing skills. This course addresses grammar, spelling, punctuation, and sentence structure fundamentals. Participants will learn how to develop an effective strategy to analyze client needs, and compose effective written responses. Examples of common business communications will be reviewed.
8 Hours

Participants will learn:
• Rules for grammar, punctuation, spelling, and sentence structure
• Business writing techniques that influence people
• The do’s and don’ts of business documents
• Writing techniques for memos, e-mails, instant messaging, and letters
• Tips for thorough proofreading and editing
• Common writing errors